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Hilton Publishing vs Amazon: Book & Digital Media Comparison 2018-01-03T15:38:27+00:00

Hilton Publishing vs Amazon: Book & Digital Media Comparison

Communication

Feature Hilton Publishing Amazon
Live Phone Support Yes
Allows users immediate access
No
Email Yes
Help desk and individual support team members
Yes
Help desk
Chat/IM Yes No
Website Orders Yes Yes

Features to consider:

  • Live phone support
  • Email
  • Chat/IM

Shipping

Feature Hilton Publishing Amazon
Shipping Plans No annual fee for business shipping. $499 to $10,999 per year for business.

Features to consider:

  • Volume requirements
  • Speed
  • Number of locations

Healthcare Focus & Expertise

Feature Hilton Publishing Amazon
GPO Contract Rebates (On contract) Yes
No
Virtual Medical Library & Research Services (Available, as needed) Yes
No
Utilization Analysis Services Yes No

Features to consider:

  • GPO
  • Ancillary Services

Additional

Feature Hilton Publishing Amazon
Minority Owned Business (MBE) Certified Yes No
Long-term Prices Negotiated with Publisher Yes No
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